​​​​​ACQUIRE AND RETAIN MORE CLIENTS WITH CMCA-CERTIFIED PROFESSIONALS

As a management company leader, you understand the importance of client trust, a competitive edge, and ensuring quality services. CMCA-certified professionals are the key to these goals.

Why CMCA-Certification Matters:

  • Client Trust and Loyalty: Community associations demand expertise. An impressive 74% of residents report that their community managers provide value and support to residents and their associations. By employing CMCA-certified managers, you can build on this trust and loyalty among your clients.
  • Positive Resident Interaction: An incredible 86% of residents who had direct contact with their community manager report it as a positive experience. CMCA-certified managers, with their professional training and commitment to excellence, are primed to enhance this positive interaction.
  • Competitive Edge: Distinguish yourself from the competition with internationally recognized certification. Your commitment to excellence sets you apart.
  • Ongoing Excellence: Our CMCA professionals are dedicated to maintaining high standards and evolving with industry trends, thanks to rigorous continuous education.​

Benefits & Recognition:

  • Accreditation: The CMCA is the only community association management program accredited by the National Commission for Certifying Agencies (NCCA) for conformance with NCCA standards and the ANSI National Accreditation Board (ANAB) for conformance with ISO/IEC 17024 standards. These accreditations reflect the quality, rigor, and adherence to international standards of the program. This recognition is a testament to its value in the industry.
  • Demonstrated Knowledge & Skills: The CMCA program is an assessment-based certification that recognizes professionals who have demonstrated the fundamental knowledge and skills needed to manage community associations. CMCA-certified managers have demonstrated their competence through a rigorous examination process.
  • Commitment to Professional Development: To maintain the CMCA certification, professionals must continue their education and adhere to the CMCA Standards of Professional Conduct. This commitment ensures that they stay updated and maintain high standards in their practice.​

Best Practices* and CMCA Integration:

  • Invest in Professional Development: Foster a culture of learning and professional growth. The CMCA's requirement for continuing education ensures that your managers stay updated with industry trends and advancements.
  • Ensure Quality Service: The CMCA is an assessment-based certification that indicates a manager's fundamental knowledge and skills. Employing CMCAs enhances your commitment to providing quality services to your clients.
  • Set Clear Expectations: CMCA-certified managers are well-equipped to meet with association boards, establish expectations, and work efficiently towards the stated goals. They adhere to the CMCA standard of professional conduct, assuring their professionalism.
  • Flexibility and Adaptability: CMCA-certified managers have demonstrated their ability to handle various scenarios, making them ideal for flexible work arrangements, including remote work or virtual meetings. This flexibility also allows you to tap into a broader talent pool.
  • Efficient Workloads: CMCA-certified managers have demonstrated proficiency in managing a broad spectrum of community association responsibilities. Their certification ensures they can effectively handle all aspects of the association's business under the approved budget and the board's stated goals, promoting efficiency and preventing overload.
  • Wide Range of Applicants: CMCA-certified managers come from various backgrounds, demonstrating the transferability of skills across industries. This range enriches your team with diverse experiences and perspectives.
  • Embrace Technology: In the digital age, embracing technology is more than a convenience; it's necessary. The CMCA's requirement for continuing education equips certified managers with a growth mindset, preparing them to adapt to technological advancements and leverage them effectively in their roles.

Taking the Next Step:

Are you ready to synergize best practices with CMCA certification for unparalleled success? Visit the Directory of Credential Professionals to find a CMCA in your area.

*Foundation for Community Association Research. 2021. Attracting Talent to the Community Association Management Industry.