WELCOME TO THE CE RESOURCES PAGE FOR CAI CHAPTERS!
CAMICB is excited to announce a major update to our Continuing Education (CE) process. We are moving from approving individual courses to approving course providers. This shift strengthens quality oversight, streamlines course submission, and provides organizations with a clearer, easier path for offering Continuing Education to CMCA certification-holders.
All organizations—whether new or those who had previously approved courses—must complete the “Become a CAMICB-Approved CE Course Provider” training course. This training serves as the orientation to the new program and is required before a chapter can offer any new CE courses.
If your chapter had prior approved courses, you do not need to re-upload those courses in the new system. CAMICB is tracking all legacy approvals internally. If you would like to repost those courses for marketing or visibility, you are welcome to do so.
How to Become a CAMICB-Approved CE Provider
Follow these steps to apply, get approved, and begin offering continuing education to CMCA certification-holders.
Step 1: Designate a Primary Point of Contact to Become the Approved CE Provider
Select one individual within your organization to serve as the primary point of contact (POC) for the application. This person will be responsible for completing the required training, submitting the application, and, if approved, serving as the CAMICB-Approved CE Provider and ensuring ongoing compliance with CAMICB requirements.
Step 2: Complete the Required Training
The designated POC must create an account using the voucher code provided later on this webpage and complete the “Become a CAMICB-Approved CE Course Provider” training to complete the application and acknowledgement form.
For an overview of CAMICB’s CE program requirements, please review the Course Requirements for Approved CE Providers.
Step 4: Post Courses in the CMCA Resource Center
Once approved, CAMICB-Approved CE Providers must post all CE courses in the CMCA Resource Center using the required format and guidelines outlined in the Quick Reference Guide.
Step 5: Deliver Courses and Maintain Compliance
Courses must be delivered in accordance with CAMICB requirements. CAMICB-Approved CE Providers are responsible for tracking attendance, reporting attendance within required timelines, and providing CMCA certification-holders with proof of completion.
Designate a Primary Point of Contact to Become the Approved CE Provider
For best practices and administrative efficiency, each organization should designate one primary point of contact (POC) for educational offerings. This individual will be recognized as the Approved Provider for your organization and is responsible for oversight of all courses posted in the CMCA Resource Center, ensuring compliance with CAMICB requirements.
CAMICB recognizes that some organizations are large or operate across multiple market areas, maintain regional offices, or function through franchise structures, making oversight by a single individual impractical. In these cases, an organization may designate more than one Approved Provider to oversee courses within their respective region, division, or franchise network. Each Approved Provider is responsible for the courses submitted under their oversight and must ensure compliance with CAMICB requirements. Organizations needing more than one POC should note it in their submission when completing the Approved Provider training.
Designation as an Approved Provider does not mean the individual must serve as a presenter. Presenters may be selected according to your organization’s established process; however, the Approved Provider remains responsible for compliance, reporting, and course oversight for the courses submitted under their account.
Each Approved Provider must personally complete the required training. This requirement cannot be delegated. CAMICB verifies training completion at the individual level, and completion of the training is required to establish an Approved Provider profile. Individuals may not complete the training on behalf of another person. Submissions associated with someone who did not personally complete the training will be denied.
Complete the Required Training
Through the training course, providers will:
- Learn CAMICB’s CE program requirements, including attendance reporting and audit expectations
- Complete the application by submitting organizational and CE program information, including details about course delivery, instructor selection, participation tracking, and other relevant program practices
- Acknowledge you understand and will abide by the CAMICB CE program rules and responsibilities
Completion of the training is required for CAMICB to approve your organization as a CAMICB-Approved CE Provider. Organizations that previously had approved courses may continue to offer those courses until their expiration date; however, completion of this training is required to offer any new courses under the updated program.
Organizations that do not complete the required training will not be eligible to offer courses for CE credit.
Accessing the Training
Access the Become a CAMICB-Approved CE Course Provider training here. Voucher code: 2026_CE_Program_Orientation You’ll be asked to create a profile before beginning the training. Please note: As part of recent program updates, CAMICB has migrated to a new platform. If you had courses approved prior to the program change, your previous login credentials cannot be used to access the new system. If you are completing the training in multiple sessions or are logged out, you will need to use the link here. *Please note: Your training and application must be reviewed manually by CAMICB staff. Because of the high volume of applications, please allow up to 30 days for review and plan accordingly. Once reviewed, you will receive an automated email if approved or staff will reach out directly for more information.Submit Application and Documentation
After completing the required training, submit your Application & Acknowledgement Form along with your organization’s information.
CAMICB will review your submission to confirm that:
- The required training has been completed
- All required information has been provided
- Program requirements have been acknowledged
Please allow up to 30 days for review. You will receive an email once your application has been approved or if additional information is needed.
Post Courses in the CMCA Resource Center
Once approved, you will be responsible for posting all CE courses offered by your organization in the CMCA Resource Center using the same login credentials used to complete the training.
All course postings must be accurate, complete, and consistent with CAMICB requirements. Refer to the Quick Reference Guide for step-by-step instructions on posting courses correctly. This includes providing:
- Clear and searchable course descriptions
- A fixed course duration and corresponding credit hours
- Location
- Delivery method (in-person, virtual, or on-demand)
- Course date(s) or scheduling details
- Full company name and contact information
Courses may not be posted with variable time ranges (e.g., “90–120 minutes”). Each course must have a clearly defined instructional time and corresponding credit value.
Providers are no longer required to upload presentations, instructor bios, or supporting documents. However, all posted courses must meet CAMICB’s eligibility and content standards.
Failure to follow posting requirements may result in removal of courses or loss of Approved Provider status.
Deliver Courses and Maintain Compliance
Approved providers must deliver courses in accordance with CAMICB requirements and maintain ongoing compliance for all CE offerings.
This includes:
- Delivering courses as approved and described in the course posting
- Tracking and verifying participant attendance
- Reporting attendance within 45 days of each course administration
- Providing participants with proof of completion (certificate or equivalent documentation)
Attendance rosters must be submitted in Excel format to continuingeducation@camicb.org.
Providers are not required to maintain long-term CE records for CMCA certification-holders, but it is recommended in case participants request records at a later date. Certification-holders are ultimately responsible for retaining their own certificates for renewal and audit purposes.
Failure to meet these requirements may result in loss of Approved CE Provider status.
Course Requirements for Approved CE Providers
Once approved, all courses must meet CAMICB’s requirements outlined below.
Failure to meet these requirements may result in course removal or loss of Approved CE Provider status.
All approved CE course providers and their courses must comply with the following:Minimum Course Length
Courses must provide a minimum of one hour of educational content. After the first hour, courses may be offered and approved in 30-minute increments.Relevance to Community Association Management
Courses must:- Directly pertain to community association operations (not property management), and
- Advance the professional development of the CMCA certification-holder.
No Promotional Content or Solicitation
- Educational content slides may not include organizational logos or promotional material.
- Logos are permitted only on opening and closing slides.
- Copyright notices without logos are acceptable on content slides.
- No direct solicitation, sales activity, or promotion may occur during the educational portion of the course. Sponsorship acknowledgment is permitted before or after the instructional content.
Terminology
Use “community association manager” rather than “property manager” in all educational materials. These roles differ, and CAMICB requires accurate terminology. You can learn more about the differences between these two positions in the short blog post here.Attendance Tracking
Providers must:- Track and record attendance for each course, whether delivered in person or online.
- Must submit an attendance roster to CAMICB within 45 days of each program administration.
- Issue completion certificates to participants.
Disclaimer
CAMICB approval of a continuing education (CE) provider indicates that the provider has completed the CAMICB approval process, including required training, and has agreed to follow CAMICB’s CE Program requirements. Approval does not constitute endorsement by CAMICB of the provider, instructor, organization, course content, or any opinions expressed during a course.FREQUENTLY ASKED QUESTIONS
Once I’m an approved CE-Provider, how do I post my course offerings?
You will post each course to the CMCA Resource Center. Please follow the detailed walkthrough in the Quick Reference Guide and follow the included template to ensure all the required information is included.
Who is responsible for providing proof of CE credit?
As a CAMICB-approved CE Provider, your Chapter is responsible for issuing proof of attendance for any course offering CE credit. This documentation allows CMCAs to report and maintain their recertification requirements.
We recommend providing a Certificate of Attendance, which you may customize using the sample template provided.
What do I need to provide for CMCAs to recertify?
We suggest using a Certificate of Attendance for managers to maintain for their records and recertification. You can use the linked template and personalize it as your own. If providing paper copies at your events, please have managers fill out their name before leaving the venue.
Can we provide certificates to everyone who registers for a course?
No. Certificates should only be issued to individuals who have verified attendance and active participation. Registration alone is not sufficient to earn CE credit.
For in-person programs, this means confirming physical attendance (e.g., sign-in or QR check-in).
For virtual programs, participants must be actively engaged throughout the session. Acceptable methods include requiring cameras on, incorporating live polls, requesting responses in the chat, or using participation prompts such as codes or check-ins during the session.
Providers are responsible for ensuring that issued certificates reflect verified attendance, active participation, and completion of the course.
What are acceptable ways to track participation for virtual courses?
CE Providers are responsible for ensuring that participants are actively engaged throughout the course, not simply logged in. Participation must demonstrate meaningful involvement in the learning process.
Acceptable methods may include requiring cameras on, incorporating live polls, requesting responses in the chat, or using participation prompts such as codes or check-ins during the session.
Providers may determine the specific approach based on the capabilities of their platform, but must be able to verify participation if requested. These methods provide a reasonable basis for determining whether an attendee meaningfully engaged in the course and met the requirements for CE credit.
How do I track Attendance?
We encourage you to use a paper sign-in or QR code sign-in for those seeking CMCA CE credit. You may use the sample Attendance Roster and customize it to meet your needs, provided it accurately reflects verified attendance.
Do I have to submit the presentation with the application?
Since we’ve moved to a CE-Approved provider program, individual course presentation uploads are not required.
How long does it take to become an approved provider?
Please allow up to 30-days for approval.
Once I’m approved, how long will it take for my courses to become visible on the for CMCAs?
Typically it takes 1-2 weeks.
Does our chapter need to apply for approval for CAI headquarters classes, like the PMDP courses?
No, it is not necessary for Chapters to apply for programs that are developed by CAI Headquarters; however, if you are providing your own certificate of attendance or would like to use it as a marketing opportunity, feel free to submit it.
Does our chapter conference & expo qualify for CE credits?
The education portion only of the conference qualifies for CE credits. For example, Day 1 of the program offers 5 hours of CE and 1 hour of expo time then Day 1 is worth 5 CE credits.
What kind of follow-up is expected after the program?
The following steps aim to protect Chapters and CMCAs in the unlikely event of an audit:
- Submit an Attendance Roster that includes, but is not limited to, full name, company, and email address within 45 days following the program.
- Retain student attendance records for a period of two (2) years. While this is not required, we highly suggest it in case CMCAs ask questions later. Download the sample Attendance Roster to help track event attendees.
- Issue a certificate or other verification of attendance for CMCAs to submit along with the CMCA Recertification Applications. Download and personalize the sample Certificate of Attendance with your Chapter logo and contact information.
- As an approved provider, you may be selected to go through a periodic audit.
As a CAI Chapter, do we need to become a CAMICB-approved CE Provider?
Yes. If your chapter is offering its own education programs and would like those courses to qualify for CMCA CE credit, you must become a CAMICB-approved CE Provider.
Programs developed and delivered by CAI Headquarters (such as PMDP courses) do not require Chapter approval. However, any Chapter-created or hosted education must meet CAMICB requirements to be eligible for CE credit.