Community Association Managers International Certification Board (CAMICB) administers the
Certified Manager of Community Associations (CMCA®)—The Essential Credential™.
CAMICB is the professional accreditation body for over 20,000 community association managers worldwide. CMCAs manage condominium & homeowner associations, housing cooperatives, resort communities, and commercial tenant associations.
CAMICB, formerly NBC-CAM, was established by Community Associations Institute (CAI) in 1995 as an independent nonprofit that develops and administers the CMCA certification program. CAI created the program in response to a need for stringent community association management professional standards.
Mission, Vision, Value Proposition
To enhance the community association management profession and protect homeowners living in community associations by recognizing people who have demonstrated a thorough understanding of the profession's defined body of knowledge.
To be the most widely recognized and trusted credential for the community association management profession.
The CMCA offers a level of protection to homeowners and their communities by offering a trusted credential awarded only to professional managers who have demonstrated competency in the defined body of knowledge of a community association manager.
Statement on Diversity, Equity, and Inclusion
CAMICB is committed to diversity, equity, and inclusion in all organizational activities, including staff, volunteer, and leadership recruitment, development of the CMCA exam, and maintenance and promotion of the CMCA credential. By actively pursuing this commitment, CAMICB benefits from a dynamic mix of ideas, perspectives, and life experiences, expanding our thinking and opening the organization to new possibilities. We strive to encourage a culture of discovery, innovation, and service as we pursue our mission to continually elevate the level of professionalism and integrity in the practice of community association management.
Commitment to Impartiality and Confidentiality
The CAMICB Board of Commissioners is committed to impartiality in all aspects of the certification program, including actions related to applicants, candidates, and CMCA credential holders.
The Board monitors its policies to ensure continued impartiality.
The Board’s commitment to impartiality includes the development of an annual Threat Analysis, the commitment to adhere to the conflict of interest policy, and the review of all complaints.
The Board does not permit influence or pressure from internal or external sources to compromise impartiality.
The Board is committed to protecting confidential or proprietary information related to applicants, candidates, CMCA credential holders, and the examination development, maintenance, and administration process.
To ensure the security of the examination, all test materials are confidential and will not be released to any person or agency.
Personal information submitted with an application or recertification application is considered confidential. Personal information retained within the CAMICB database will be kept confidential. Examination scores are released only to the examination candidate unless a signed release is provided in writing by the individual or is required by law.
The names and certification status are not considered confidential and may be published for verification purposes. Verification will be accessible via the online directory or by contacting the CAMICB office. CMCAs may opt out of inclusion in the online verification system during the application process or by contacting the CAMICB office via email.
International Standards for Certification Programs
In March 2020, the CMCA examination was successfully reaccredited by the National Commission for Certifying Agencies (NCCA), recognizing that the CMCA program is developed and delivered following the rigorous standards the Commission sets for United States-based professional credentialing bodies. Just over one year later, in early April 2021, the American National Standards Institute (ANSI) accredited the CMCA credential under the ANSI/ISO/IEC Standard 17024. International Standards Organization (ISO) accreditation represents compliance with professional credentialing standards recognized and respected worldwide. It makes the CMCA credential one of a small number of dual-accredited credentialing bodies and the only accredited certification for community association management professionals worldwide. Our accreditation standing is a great source of pride for CAMICB, and we hope it is a source of pride for our credential holders: a strong testament to the strength and value of the CMCA credential.
Nondiscrimination and Fairness Policy
CAMICB adheres to fairness and due process principles and endorses the principles of equal opportunity. CAMICB, the Board, and any selected testing vendor(s) do not discriminate or deny opportunity to anyone based on race, color, creed, age, gender, national origin, religion, disability, marital status, parental status, ancestry, sexual orientation, military discharge status, source of income, or any other status protected by applicable law. All applicants/candidates for certification will be judged solely on the Board's published eligibility and recertification criteria.
CAMICB is governed by a nine-member Board of Commissioners. Of the nine Commissioners, at least five must be CMCA certificants, and at least one must be a homeowner, consumer, or another member of the public.
Board of Commissioners
Sandy Denton, CMCA, LSM, PCAM (Chair)
Gregory G. Smith, CMCA, AMS, PCAM (Vice Chair)
Rob Felix, CMCA, PCAM, LSM, RS (Secretary/Treasurer)
M. Katherine Bushey, Esq.
Noelle Hicks, Esq.
Michael Hurley, Sr.
Lori Loch-Lee CMCA, AMS, PCAM
James Magid, CMCA, PCAM
Michael Traidman (Homeowner)
Drew Mulhare, CMCA, AMS, LSM, PCAM
Judy Rosen, CMCA (Ret.), AMS (Ret.), PCAM (Ret.)
Robert A. Felix, CMCA, LSM, PCAM, RS
Patricia A. Wasson, CMCA, PCAM
Judi Phares, CMCA, PCAM
W. Stephen Castle, CMCA, AMS, PCAM